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Medical Assistant

2018-19 Medical Assistant Grad Guide (PDF)

Certificate of Completion
Major Code: 510801A
Courses for this Certificate

About the Program

Medical assistants are health care practitioners qualified by education, experience, and examination to assist doctors in the performance of patient care, examination, and documentation. These multi-skilled practitioners, under the supervision of a physician, perform or assist in taking patient vitals, front office medical administrative tasks, back office clinical procedures, and ECG testing. Medical assistants are the face of medical offices and are often the first people with whom patients come into contact. They may perform basic medical coding and billing, scheduling, and patient flow and triage. Other duties may include waive testing, phlebotomy and specimen collection. Medical assistants are responsible for recording patient information into the electronic medical records systems and must be able to master various computer software programs.

Successful completion of this three-term program prepares students to be eligible for the Certified Medical Assistant (CCMA) exam through the National Healthcareer Association (NHA), or other national medical assisting accrediting agencies, and the American Society of Clinical Pathologists (ASCP) phlebotomy certification exam. Since January 2015, most medical practices will require medical assistants to have a national certification. The phlebotomy certification is not required but will strongly improve employability. The curriculum for the program is based on the standards and guidelines for the CMA and ASCP phlebotomy certifications, which can be reviewed on the following websites: NHA and ASCP Students attend classes as part of a cohort structure and most courses will be offered online or in the evening.

The U.S. Department of Education requires disclosure of specific information about career and technical certificate programs t prospective students. Data includes Standard Occupational Classification (SOC) codes, graduation rates, tuition and fees, typical costs for books and supplies, job placement rates for students completing the programs, and median loan debt incurred by students completing the programs. For more information visit

Program Learning Outcomes

The curriculum in RCC courses is derived from a set of identified learning outcomes that are relevant to the discipline. Program learning outcomes for the Medical Assistant Certificate program are:

Skillfully perform and document routine clinical procedures according to current office protocol.

Perform and document routine administrative procedures according to current office protocol.

Collect, process, and test diagnostic specimens.

Maintain industry standards of quality control and safety principles in the workplace.

Uphold legal and ethical standards and confidentiality for patient privacy.

Effectively apply verbal, nonverbal, and written communication principles and skills in the workplace.

Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.

Students may opt to continue their education by transferring to Oregon Tech for a bachelor’s degree in Healthcare Management with a clinical option or by completing additional requirements and applying to the Nursing program at either RCC or Oregon Health and Science University.

Entry Requirements/Application Process

Students are required to complete the Placement Process to determine skill level and readiness in math, reading, and writing. As part of their training program, students must begin with the courses within their skill level as determined by the results of their placement assessment.  In addition, students may also be required to enroll in classes that would increase their employability and success.

This is a competitive-entry program because of limited clinical space in medical offices as well as the delicate balance of job opportunities in medical assisting. Enrollment is limited. Cohort students must meet certain minimum academic requirements (CS120, MTH60 or MTH63, and WR115 or designated placement test score) before the program start date.

Program admission occurs two times per year. Visit for program application details. Students must show evidence of beginning the Hepatitis B immunization series during the first term or sign a waiver acknowledging the risk factors involved without the immunization. They must complete all health and immunization requirements and background check prior to starting the program, and a drug screen prior to starting practicum experience. This screening process is through Certified Background and has an associated fee. Contact the Allied Health Department for more information.

Advanced Standing

Coursework from accredited colleges and universities will be accepted in accordance with college policies and the program coordinator’s recommendation. In order to ensure coursework is current, program courses over five years old must be reviewed and approved by the appropriate department coordinator before being accepted toward core requirements. College Now credit earned in conjunction with local high schools will be accepted in accordance with the current agreement.

Graduation Requirements

These requirements apply only to Medical Assistant students admitted to the program during the current academic year. The program of study, graduation requirements, and courses are under constant review and are subject to revision. Students contemplating admission in a later year may have different requirements and must obtain the graduation guide or catalog for that year. Students must complete all courses on this graduation guide with a grade of “C” or better to continue in and complete the program and receive their certificates. If certain required courses are graded only on a pass/no pass basis, a grade of “P” for these courses indicate a student earned the equivalent of a “C” or better grade.

Course No.
Course Title
CS120 Concepts in Computing I with lab or documented computer proficiency
Note: Successful completion of CS120 or otherwise meeting the proficiency requirement within the last 10 years fulfills this requirement. Contact a computer science adviser to help determine placement.
HE252 First Aid/CPR or HE261 CPR/Basic Life Support Provider and HE112 Emergency First Aid
Note: American Heart Association (AHA) certification must remain current for the duration of the program.
MTH63 Applied Algebra I or MTH60 Fundamentals of Algebra I or designated placement test score 0-4
WR115 Introductory to Expository Writing or BT113 Business English I or higher level composition class or designated placement test score 0-4
Total Prerequisite Credits 2-15
Required Core Courses
Course No.
Course Title
First Term
AH100 Medical Terminology: Introduction 3
AH101 Medical Assistant: Administrative 3
AH102 Medical Assistant: Clinical 3
AH123 Legal and Ethical Issues for Medical Personnel 2
BI100SB Biology of Human Body Systems
Note: Students who have completed either BI121 and BI122 or BI231, BI232, and BI233 (the entire sequence of either series) with an equivalent "C" or better grade do not need to take BI100SB.
  Approved program elective(s) 0-3
Second Term
AH103 Medical Assistant: Specialty 3
AH104 Phlebotomy 3
AH105 Communication and Professional Behavior 2
AH110 Medical Terminology: Clinical 3
AH170 Medical Assistant Practicum and Seminar 4
Third Term
AH171 Medical Assistant Practicum and Seminar 8
EMS160 Electrocardiogram (ECG) Interpretation 2
EMS165 Introduction to Pharmacology for Health Occupations 2
Total Program Credits 41-44
Approved Program Electives (0-3 credits allowed):
Course No.
Course Title
BT111 Conflict Management 2
CG144 Introduction to Assertiveness 1
CG155 Exploring Careers in Health Care 3
HCI120 Introduction to the Health Care Industry 3
MTH64 Pharmacy Calculations 2
SP100 Basic Communication 3
SRV101 Service Learning 1
WR110 Understanding English Grammar 2

For more information regarding the program and selection process, contact the Allied Health Department:

Grants Pass or Medford: 541-245-7565
Toll free in Oregon:  800-460-6766, Ext. 7565
Web address:
TTY: Oregon Telecom Relay Service, 711