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Medical Assistant

2020-21 Medical Assistant (PDF)*

Certificate of Completion
Courses for this Certificate

About the Program

Medical assistants are health care practitioners qualified by education, experience, and examination to assist doctors in the performance of patient care, examination, and documentation. These multi-skilled practitioners, under the supervision of a physician, perform or assist in taking patient vitals, front office medical administrative tasks, back office clinical procedures, and ECG testing. Medical assistants are the face of medical offices and are often the first people with whom patients come into contact. They may perform basic medical coding and billing, scheduling, and patient flow and screening. Other duties may include point of care testing, phlebotomy and specimen collection. Medical assistants are responsible for recording patient information into the electronic medical records systems and must be able to master various computer software programs.

Successful completion of this three-term program prepares students to be eligible for the Certified Medical Assistant (CCMA) exam through the National Healthcareer Association (NHA), or other national medical assisting accrediting agencies, and the American Society of Clinical Pathologists (ASCP) phlebotomy certification exam. Since January 2015, most medical practices will require medical assistants to have a national certification. The phlebotomy certification is not required but will strongly improve employability. The curriculum for the program is based on the standards and guidelines for the CMA and ASCP phlebotomy certifications, which can be reviewed on the following websites: NHA and ASCP Students attend classes within a cohort structure, and courses are offered during the daytime or evening based on initial application preference and availability.

Program Learning Outcomes

The curriculum in RCC courses is derived from a set of identified learning outcomes that are relevant to the discipline. Program learning outcomes for the Medical Assistant Certificate program are:

Perform and document routine administrative procedures according to current office protocol.

Collect, process, and test diagnostic specimens.

Maintain industry standards of quality control and safety principles in the workplace.

Uphold legal and ethical standards and confidentiality for patient privacy.

Effectively apply verbal, nonverbal, and written communication principles and skills in the workplace.

Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.

Students may opt to continue their education by transferring to Oregon Tech for a bachelor’s degree in Healthcare Management with a clinical option or by completing additional requirements and applying to the Nursing program at either RCC or Oregon Health and Science University.

Entry Requirements/Application Process

This is a competitive-entry program because of limited clinical space in medical offices as well as the delicate balance of job opportunities in medical assisting. Enrollment is limited.

Students are required to complete the Placement Process to determine skill level and readiness in math, reading, and writing. As part of their training program, students must begin with the courses within their skill level as determined through the Placement Process. In addition, students may also be required to enroll in classes that would increase their employability and success. Cohort students must meet certain minimum academic requirements before the program start date.

Program admission occurs two times per year. Students must complete specific health and immunization requirements and background check prior to starting the program, and a drug screen prior to starting practicum experience. This screening process has an associated fee. Visit for program application details.

Advanced Standing

Coursework from accredited colleges and universities will be accepted in accordance with college policies and the program coordinator’s recommendation. In order to ensure coursework is current, program courses over five years old must be reviewed and approved by the appropriate department coordinator before being accepted toward core requirements. College Now credit earned in conjunction with local high schools will be accepted in accordance with the current agreement.

Graduation Requirements

These requirements apply only to Medical Assistant students admitted to the program during the current academic year. The program of study, graduation requirements, and courses are under constant review and are subject to revision. Students contemplating admission in a later year may have different requirements and must obtain the graduation guide or catalog for that year. Students must complete all courses on this graduation guide with a grade of “C” or better to continue in and complete the program and receive their certificates. If certain required courses are graded only on a pass/no pass basis, a grade of “P” for these courses indicate a student earned the equivalent of a “C” or better grade.

Prerequisites to Cohort Acceptance
Course No.
Course Title
BT101 Human Relations in Organizations or
PSY101 Psychology of Human Relations 1
CS/CIS___ Approved Computer Science or Computer Information Science class, CS/CIS120 or above or documented computer proficiency within the past ten years 1 0-2
HE252 First Aid/CPR or
HE112 Emergency First Aid 1,2 and HE261 CPR/Basic Life Support Provider
MTH63 Applied Algebra I or
MTH60 Fundamentals of Algebra I or higher level math 1
WR115 Introductory to Expository Writing or
BT113 Business English I or higher level composition class
Total Prerequisite to Cohort Credits 12-16
Required Core Courses
Course No.
Course Title
First Term
AH100 Medical Terminology: Introduction 3
AH101 Medical Assistant: Administrative 3
AH102 Medical Assistant: Clinical 3
AH123 Legal and Ethical Issues for Medical Personnel 2
BI100SB Biology of Human Body Systems 3 3
MA150 Introduction to Practicum and Seminar  1
Second Term
AH103 Medical Assistant: Specialty 3
AH104 Phlebotomy 3
AH105 Communication and Professional Behavior 2
AH110 Medical Terminology: Clinical 3
AH170MAP Medical Assistant Practicum and Seminar 4
Third Term
AH171MAP Medical Assistant Practicum and Seminar 8
EMS160 Electrocardiogram (ECG) Interpretation 2
EMS165 Introduction to Pharmacology for Health Occupations 2
  Approved program elective(s) 3
Total Program Credits 45
Approved Program Electives (3 credits required):
Course No.
Course Title
AH170PHL Phlebotomy Practicum 2
BT111 Conflict Management 2
COMM100 Basic Communication 3
CG144 Introduction to Assertiveness 1
CG155 Exploring Careers in Health Care 3
HCI120 Introduction to the Health Care Industry 3
PRX64 Pharmacy Calculations 2
SRV101 Service Learning 1

1 Required for graduation.

2 American Heart Association (AHA) certification must remain current for the duration of the program.

3 Students who have completed either BI121 and BI122 or BI231, BI232, and BI233 (the entire sequence of either series) with an equivalent “C” or better grade do not need to take BI100SB.

For more information regarding the program and selection process, contact the Allied Health Department:

Grants Pass or Medford: 541-245-7548
Toll free in Oregon:  800-460-6766, Ext. 7565
Web address:
TTY: Oregon Telecom Relay Service, 711

* Accessible content for college programs and classes are published in HTML. The companion PDF documents are intended to be printed and may not be accessible.