Rogue Community College
Rogue Community College
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I am a student and I want to complain about an employee

student complaint against an employee

Procedures used to resolve disputes

For Grievances Not Based on a Protected Class

  • Work with a Counselor to understand the process.  Counselors can be reached by calling 541-956-7192 (RWC) or 541-245-7552 (RVC).  You may also see the on-call counselor by stopping by the Student Services Building at RWC or Upstairs in the G Building on RVC.
  • A Face-to-Face meeting is often required – a Counselor or support person of your choice will be there for support.
  • Have a proposed resolution in mind – work with a Counselor or support person of your choice to identify that resolution.
  • Are aware the process will start with the employee but can work up through supervisory levels.
     

What the process will look like

  • Initial meeting with Counselor – discuss options and intended outcome.
  • You can select a support person of your choice – this can be a Counselor, Advisor, Instructor, or other person.
  • Direct resolution – Meet with the employee (Support Person present) to discuss the problem and proposed resolution – if no satisfactory conclusion is reached proceed to next step.
  • Meet with the Department Chair or Immediate supervisor – Meet to discuss the problem and proposed resolution (Support Person present) - if no satisfactory conclusion is reached proceed to next step.
  • Meet with the Dean of the School – Meet to discuss the problem and proposed resolution (Support Person) - if no satisfactory conclusion is reached proceed to next step.
  • Meet with the Dean of Student Success – Meet to discuss problem and proposed resolution (Support Person) - if no satisfactory conclusion is reached proceed to next step.
  • Appeal to VP of Student Services (Support Person present) – decision is final.
     

How a decision is made to resolve the grievance.

The individual employee may - after further consideration - modify their behavior.
If the grievance proceeds to a supervisor they will look at:

  • Statements by both parties
  • Any electronic evidence (emails, texts, etc.)
  • Is the proposed resolution within their ability to grant - which it may not be for Academic Department Chairs\
  • Their assessment of the credibility of the parties
  • Any other relevant information