Rogue Community College
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Summer term financial aid update

July 15, 2020

Thank you all for your grace and patience as we process financial aid awards, scholarships, agency vouchers and refunds in our new student management system. We are writing to let you know that disbursement of summer term refunds is now scheduled to begin Tuesday, July 21.

Due to issues accessing the new myRogue student portal during the first week of term, the deadline to drop classes was extended by three days. This, in turn, has delayed our ability to finish awarding financial aid, scholarships and agency vouchers*, and preparing refunds.

We apologize for this delay, as we know many of you rely on these funds.

Initial refunds will be disbursed to BankMobile on Tuesday, July 21; awards that have not yet been processed will be refunded in a future disbursement. You have the option to access your funds through a BankMobile Vibe account or transfer them to your bank account, which takes 1-3 additional business days for processing. If you have not done so, please log in to BankMobile and select your preference for how you would like to receive your disbursement.

*IMPORTANT: Students sponsored by an agency will notice a difference in their refund. Vouchers will be included on an award letter indicating the amount of the voucher. However, funds from the agency payment will not be available until the agency pays the College.  Once the College receives payment, the student’s account will be credited, creating another refund to the student.

If an agency hasn’t paid the voucher by the eighth week of term, the voucher will be reversed and the student will be liable for the balance. This information was provided to all sponsoring agencies on June 12, 2020.  Please reach out to your sponsoring agency if you have questions or concerns.

Thank you,
RCC Financial Aid